Vision & Awards

Vision & Mission

Our Madison – Inclusive, Innovative, & Thriving

Our Mission is to provide the highest quality service for the common good of our residents and visitors.


  • Equity

    We are committed to fairness, justice, and equal outcomes for all.

  • Civic Engagement

    We believe in transparency, openness, and inclusivity. We will protect freedom of expression and engagement.

  • Well-Being

    We are committed to creating a community where all can thrive and feel safe.

  • Shared Prosperity

    We are dedicated to creating a community where all are able to achieve economic success and social mobility.

  • Stewardship

    We will care for our natural, economic, fiscal, and social resources.

Our Service Promise

I have the highest expectations for myself and my fellow employees. Every day, I will:

  • Serve coworkers and members of the public in a kind and friendly manner.
  • Listen actively and communicate clearly.
  • Involve those who are impacted before making decisions.
  • Collaborate with others to learn, improve, and solve problems.
  • Treat everyone as they would like to be treated.
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