Accessibility Policy

We are committed to providing a website that is accessible to all, regardless of technology or ability.

We follow Section 508 of the Workforce Rehabilitation Act and Title III of the Americans with Disabilities Act to the best of our abilities.

If you have trouble using a resource due to an accessibility problem, please let us know. We are committed to fixing these issues and appreciate your help identifying them.

Report an Accessibility Issue

Our Guidelines

Responsive Design

We know our users come to us on a wide variety of devices. In order to best serve our community, we work to make our content respond to the device you are using, including mobile phones, tablets, laptops and desktops.

Section 508

We follow Section 508 accessibility standards to the best of our abilities.

Web Content Accessibility Guidelines (WCAG) 2.1

We are actively working to bring our design standards into compliance with the Web Content Accessibility Guidelines 2.1. We are committed to meeting AA guidelines, and we will meet AAA wherever possible.

Our Goals

Our efforts to improve our site's accessibility are ongoing. We are actively working to move legacy sections of the City site to our new design system, with a focus on accessibility and usability.

If you have trouble accessing a resource due to an accessibility problem, report the issue and we will do our best to make the resource available to you.

Current Focus Areas

We're always evaluating our site to identify and eliminate accessibility issues. We're currently focusing on the following:

  • Heading Structure
    Good heading structure helps people navigating by screen reader or keyboard to quickly move through a webpage. Headings also assist in reading comprehension. Learn more about headings & accessibility.
  • Color Contrast
    Users with low vision or color blindness may have difficulty reading text that has low contrast with the background. Learn more about color & accessibility.
  • Form Accessibility
    Correct form structure makes forms usable by people using screen readers. Form labels and fields also need to be next to each other on the page so all users can easily associate them. Learn more about forms & accessibility.
  • Reading Level
    A person’s language fluency, regional or cultural history, and cognitive ability can all influence reading comprehension. We are working with content editors to lower the reading level of text on the website so content is easier to understand. We use the Federal Plain Language Guidelines to help us improve our content. Learn more about readability & accessibility.
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